Meet Frank Heaps, a seasoned insurance expert with a decades-long career in the insurance industry. A jack of all-trades when it comes to P&C insurance, Frank excels in helping commercial and personal lines insurers optimize processes, manage loss ratios, and improve risk selection. Frank also made an imprint in helping shape the next-generation of insurance professionals, serving as an adjunct professor of insurance at the University of South Carolina for 10 years.
The marine cargo insurance industry is sitting on a goldmine of data but hasn’t quite figured out how to use it yet. This is how they can evolve—and quickly—to maximize their data’s potential.
Are your Design Ops and Development teams running around in circles? Here’s how to stop the miscommunication and build something that makes sense.
As customers go more digital, insurers need to step up their game or risk losing out. Here is your key to keeping both policyholders and employees happy and connected.
Underwriting and claims management are ripe for innovation. Here are some ways AI is redesigning these processes for greater speed, accuracy, and efficiency.
Insurers must adopt modern systems to stay competitive and streamline operations. Is your core system stuck in the past?