Meet Frank Heaps, a seasoned insurance expert with a decades-long career in the insurance industry. A jack of all-trades when it comes to P&C insurance, Frank excels in helping commercial and personal lines insurers optimize processes, manage loss ratios, and improve risk selection. Frank also made an imprint in helping shape the next-generation of insurance professionals, serving as an adjunct professor of insurance at the University of South Carolina for 10 years.
Deepfakes are reshaping the fraud landscape, and P&C insurers are in the crosshairs. As these AI-driven threats grow, safeguarding claims, underwriting, and trust has never been more critical.
Discover the most impactful trends driving the AI revolution in P&C insurance, transforming decision-making, risk analysis, and customer experiences.
Clunky UX isn’t just inconvenient. It’s a liability. See how investing in better design drives efficiency, satisfaction, and loyalty in insurance.
Stop letting cloud costs control you. Discover the tools and strategies to dominate your cloud spending and drive efficiency.
Solving the wrong problem turns insurance software into a liability, wasting resources and frustrating users. Focus on identifying the right challenges to drive real results and user satisfaction.