by Frank Heaps | Feb 19, 2025 | Video
How is analytics transforming underwriting and claims? The Insurance Board expert, Frank Heaps, breaks down the key tech tools improving underwriting outcomes and claims management. Whether it’s identifying bad risk early, streamlining decision-making, or optimizing claims handling, analytics technology is driving smarter, more profitable underwriting. Watch now to learn how smarter underwriting leads to better outcomes.
by Jay Wilson | Feb 11, 2025 | Video
AI-driven threats are growing in complexity, but how can insurers stay one step ahead? In this video, the Insurance Board expert Jay Wilson shares practical advice on leveraging AI-based tools for threat detection and investigation, while emphasizing the importance of human intuition and connection. Discover how combining technology and human insight can help you defend against deepfakes and other emerging risks in the insurance industry
by Fatima Dubauskas | Feb 4, 2025 | Video
Is it a challenge keeping your policy admin system aligned with the latest industry changes? The Insurance Board expert Fatima Dubauskas shares how insurers can stay compliant by choosing the right technology partner — one that not only provides robust system capabilities but also has a team of experts who can interpret circulars, collaborate with bureaus, and ensure seamless regulatory updates.
by Frank Heaps | Feb 4, 2025 | Video
Balancing loss ratio management with competitive pricing has never been more challenging for insurers. Inflation, labor shortages, and supply chain disruptions are driving up costs, making traditional approaches ineffective. At the same time, growth requires loosening underwriting rules, often at the risk of profitability. In this expert insight from The Insurance Board, Frank Heaps shares modern strategies for managing loss ratios, optimizing agent performance, and making data-driven underwriting decisions to stay ahead in today’s volatile market.
by Jay Wilson | Jan 28, 2025 | Video
With the rise of AI-related threats, insurers must act swiftly to safeguard their operations. In this video, the Insurance Board expert Jay Wilson shares why going back to basics is the most effective first step in combating these risks. From reinforcing common-sense protocols to implementing low-tech strategies, these practical solutions offer insurers an accessible starting point to protect against the evolving landscape of AI-driven cyber threats.
by Jonathan Victor | Jan 28, 2025 | Video
Managing cloud costs effectively is a top priority for COOs in the insurance industry, but it comes with unique challenges. In this video, Insurance Board expert Jonathan Victor breaks down the most common hurdles insurers face with cloud cost management, from unexpected expenses to scalability issues. Learn practical strategies to overcome these challenges, streamline your cloud operations, and maximize the value of your cloud investments.